ETprocess Privacy Policy


This privacy policy stipulates how “ETprocess” uses and protects any information you provide to “ETprocess” when using this website.

“ETprocess” is committed to ensuring the protection of your privacy. In case we ask you to provide certain information that can identify you when using this website, rest assured that such will only be used in accordance with this privacy statement.

We may amend this Privacy Policy occasionally. Any new policy will automatically take effect upon being published on this website. Therefore, you should visit here regularly to view our latest Privacy Policy. This policy is effective from January 29 2021.

What information do we collect?
We may collect the following information:
  • contact information such as name, job title, company name, department, email address, snail mail address, telephone number, nationality, visa information, gender, date of birth, and passport data;
  • transaction information: your contact information, the products you are interested in, your purchasing requirements, your financial information including credit card, or other payment information;
  • other information related to customer surveys and/or offers
How do we use the information we gather?
Our primary purpose for collecting your personal data is to provide you with the services you requested and those that we believe will optimize your use of the Site. We may use your personal data for the following purposes:
  • For internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers, or other information that we think you may find interesting using the email address you have provided.
  • From time to time, we may use your information to contact you by email, phone, fax, or mail for market research purposes. We may also use the information to customize the website according to your interests.
How do we protect your information?
We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
How do we use cookies?
A cookie is a small file that asks permission to be placed on your computer’s hard drive. With your consent, the cookie is added, helping analyze web traffic or letting you know when you visit a particular site. Cookies enable web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website to tailor it to customer needs. We use this information for purposes of statistical analysis only, after which the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you think are not. A cookie does not give us access to your computer or any information about you in any way, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies; normally, however, you can configure your browser settings to decline cookies if you prefer, but this may prevent you from taking full advantage of the website.
Third-party links
Our website may contain links to other websites of interest. Once you have used any of these links to leave our site, however, note that we do not have any control over such website. Therefore, we shall not be held responsible for the protection and privacy of any information you provide while visiting such sites, which are not governed by this privacy statement. You should exercise caution and look at the privacy statement of the website in question.
How do we manage your personal data?
You may choose to restrict the collection or use of your personal information as follows:
  • whenever you are asked to fill in a form on the website, tick the checkbox indicating that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to let us use your personal information for direct marketing purposes, you may change your mind at any time by emailing or writing to us at info@etprocess.com.
We will neither sell, distribute, nor lease your personal information to third parties unless we have your permission or the law requires us to do so. We may use your personal information to send you promotional information about third parties that we think you may find interesting only if you indicate that this is what you want.

You may request details of your personal information we are holding pursuant to the PERSONAL INFORMATION PROTECTION ACT. A small fee will be charged. If you would like a copy of your personal information we are holding, please write to support@etprocess.com.

If you have reason to believe that any of your personal information we are holding is incorrect or incomplete, kindly email or write to us as soon as possible at the address above, and we will promptly correct any information found to be incorrect.